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Focused Reporting Service

 
Our newest collaboration of technology and business process outsourcing sees Shergroup partnering with Voxsmart to deliver a focused reporting service to field agents across a variety of sectors.

Once again based on the philosophy of only delivering a service which Shergroup has built from the bottom up, the new focused reporting service combines the power of a mobile phone, with software from Voxsmart, a web database and digital transcription to provide a complete “field to desktop solution”.

Used initially by Sherforce Enforcement Officers across England and Wales, the system is now being deployed to other field based operatives who can dictate their report from site, send the voice file offshore to be transcribed by Shergroup Outsource, and then see the report quality controlled and in the database within a pre-set service level.

The system can be used by any type of field based operative including police officers, other emergency service officers, surveyors, bailiffs, sales representatives, on-the-road account managers, and a host of other field based professionals who need to be able to get their reports dictated and delivered with tight timeframes.

The system saves the hassle of getting back to base, or even sitting down at home to input the data or dictate the report waiting for it to be returned.

For more information about this service contact Shergroup Outsource using our Enquiry Form, or contact us on 0845 890 9203.

 
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